Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (2025)

Windows OS Hub / Exchange / Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365

In on-premises Exchange Server and Microsoft 365 (Exchange Online), you can grant users permission to send e-mails on behalf of another user or mailbox. In this article, we will show how to grant Send As and Send On Behalf permissions using the Exchange Admin Center and PowerShell.

There are two types of permissions in Exchange to send emails on behalf of another mailbox or group:

  • Send as – allow a user (delegate) to send email as if they came directly from another mailbox or group. A recipient doesn’t see that the message was sent by the delegate;
  • Send on behalf – permission similar to Send-As, but a real sender is displayed in the From field of an email message. In the Outlook screenshot below, you can see that XXX user has sent the email on behalf of YYY. Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (1)

Contents:

  • How to Grant Send As Permissions in Exchange Server?
  • Adding Send On Behalf Permissions in Microsoft 365 (Exchange Online)

How to Grant Send As Permissions in Exchange Server?

In on-premises Exchange Server 2019, 2016, and 2013, you can grant mailbox permissions using the Exchange Admin Center (EAC).

  1. Sign in to ECP: https://exchsrv1/ecp
  2. Go to Recipients -> Mailboxes -> find a user mailbox you want to grant permissions on;
  3. Open the mailbox properties and go to the Mailbox Delegation tab;
  4. Here you can grant SendAs or SendOnBehalf permissions to another user by adding their account to the appropriate section. Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (2)

If you delegate both “Send as” and “Send on behalf” permissions to a user, Send as will be used by default.

In the same way, you may grant permission to send emails on behalf of the distribution groups or mail-enabled security groups (go to the group delegation tab).

Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (3)

You can grant send as permission using PowerShell (open the Exchange Management Shell console or connect to your Exchange Server remotely with PowerShell).
In order to delegate SendAs permissions, run the command below:

Get-Mailbox [emailprotected] | Add-ADPermission -User [emailprotected] -ExtendedRights "Send As"

The permissions are assigned on a user account object in Active Directory. You can also set them manually in the Security tab of user properties in the ADUC console.

You can grant SendOnBehalf permission:

Set-Mailbox -Identity [emailprotected] -GrantSendOnBehalfTo [emailprotected]

The previous command clears the current access list and adds only the new account to it. If you want to add a new user to the SendOnBehalf access list, use this command:

Set-Mailbox [emailprotected] -GrantSendOnBehalfTo @{Add="[emailprotected]"}

You can delegate SendOnBehalf permissions to all mailboxes in a specific Organizational Unit in Active Directory:

Get-Mailbox | Where {$_.DistinguishedName -like "*OU=Service,OU=MUN,DC=woshub,DC=com*"} | Set-Mailbox -GrantSendOnBehalfTo @{add="User1","User2"}

If you want to grant permissions to send on behalf of an Exchange distribution group:
Set-DistributionGroup -Identity [emailprotected] -GrantSendOnBehalfTo @{Add="[emailprotected]"}

To delegate SendOnBehalf permissions on a dynamic distribution group:

Set-DynamicDistributionGroup "IT_DeptUsers" -GrantSendOnBehalfTo @{Add="[emailprotected]"}

To send an e-mail on behalf of another mailbox in Outlook or OWA, add the From field to the interface. When creating a new e-mail message, select the sender’s e-mail address in the From (or select Other Email Address and find the owner from the Global Address List).

Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (4)

In an on-premises Exchange Server organization, you will have to wait up to two hours or restart the Exchange Information Store service for the changes to propagate.

If you get the following error message when trying to send an e-mail message on behalf of another user:

You do not have permission to send to this recipient. For assistance, contact your system administrator.

or

You can't send a message on behalf of this user unless you have permission to doso.

Try the following:

  1. Send an email on behalf of a mailbox from OWA;
  2. If you were able to send the e-mail message from OWA, try to remove Offline Address Book (OAB, C:\Users\%username%\AppData\Local\Microsoft\Outlook\Offline Address Books) when desktop Outlook is not running.

Adding Send On Behalf Permissions in Microsoft 365 (Exchange Online)

In Exchange Online, you may delegate permissions to send emails on behalf of a mailbox or a distribution group using the Exchange Admin Center.

  1. Go to the Recipients and select Mailboxes (or Groups);
  2. Find the mailbox you want to delegate permissions on;
  3. Open mailbox properties, go to the Settings tab, and select Edit manage delegates; Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (5)
  4. Then select a user you want to grant access to and the permission type (Send as or Send on behalf). Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (6)

You can also delegate SendAs permissions in Exchange Online using PowerShell. Connect to your Microsoft 365 tenant using the Exchange Online PowerShell (EXO) module:

Connect-ExchangeOnline -UserPrincipalName [emailprotected] -ShowProgress $true

To allow a user to send messages on behalf of a distribution group, use the Add-RecipientPermission cmdlet:

Add-RecipientPermission <GroupName> -Trustee <MailboxName> -AccessRights SendAs

To delegate Send As permissions on a distribution group:

Get-DistributionGroup -Identity server_admins | Add-RecipientPermission -AccessRights SendAs -Trustee jsmith

Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (7)

To grant SendOnBehalf permission on a user mailbox, run this command:

Get-Mailbox max.joseph | Set-Mailbox -GrantSendOnBehalfTo HenriettaM

Grant permissions to send on behalf of a Microsoft 365 group:

Set-UnifiedGroup msteams_cc1234 -GrantSendOnBehalfTo max.joseph

List users having SendOnBehalf permissions on a mailbox:

Get-Mailbox max.joseph | Where {$_.GrantSendOnBehalfTo -ne $null} | Select UserprincipalName,GrantSendOnBehalfTo

Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (8)

Display a list of users with SendAs permissions on a mailbox:

Get-RecipientPermission max.joseph

Find all mailboxes in the organization that have SendAs permissions set for the specified user:

Get-Recipient | Get-RecipientPermission -Trustee [emailprotected] | Select Identity, Trustee, AccessRights

Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (9)

Earlier we showed how to find all Exchange mailboxes user has access to with PowerShell.

Use the Remove-RecipientPermission cmdlet to remove SendAs permissions on a mailbox:

Get-Recipient max.joseph | Remove-RecipientPermission -AccessRights SendAs –Trustee [emailprotected]

Granting Send As and Send on Behalf Permissions in Exchange Server/Microsoft 365 | Windows OS Hub (2025)

FAQs

How to give send on behalf permissions in Office 365? ›

Send email on behalf of another user

On the Mail tab, select Send on behalf of permissions. Select Add permissions, then choose the name of the user or users that you want to allow to send email on behalf of this mailbox. Select Add.

Can you have send as and send on behalf permissions at the same time? ›

If you assign the Send on Behalf permission to a mailbox that is hidden from address lists, the delegate won't be able to send messages from the mailbox. If a user has both Send as and Send on behalf permissions to a mailbox or group, the Send as permission is always used.

What is the difference between send on behalf and send as in Office 365? ›

Send As: Messages sent by a delegate appear to come from the mailbox. Send on Behalf: Messages sent by a delegate have " <Delegate> on behalf of <Mailbox>" in the From address. Note that this permission isn't available in the EAC for shared mailboxes.

What is the difference between full access and send as in exchange? ›

The Full Access permission allows a user to open the mailbox as well as create and modify items in it. The Send As permission allows anyone other than the mailbox owner to send email from this shared mailbox. Both permissions are required for successful shared mailbox operation.

Why is Outlook trying to send on behalf? ›

Cause. This warning message is displayed when a program tries to access your Outlook client to send an email message on your behalf, and your antivirus software is detected to be inactive or out-of-date.

Can someone send emails on my behalf? ›

Send a message on behalf of someone else

Before you send a message on behalf of another person, you must add their email address to the From field. Once you've entered the person's address, it shows automatically when you compose new messages. Recipients have that person's address in the message's From field.

What does "sent on behalf of" mean? ›

Send on Behalf

Allows the delegate to send messages from the mailbox or group. The From address of these messages clearly shows that the message was sent by the delegate (" <Delegate> on behalf of <MailboxOrGroup>"). However, replies to these messages are sent to the mailbox or group, not to the delegate.

What are the different types of recipients available in Exchange Server? ›

A linked user is a user whose mailbox resides in a different forest than the forest in which the user resides.
  • Mailboxes. ...
  • Distribution groups. ...
  • Dynamic distribution groups. ...
  • Mail contacts. ...
  • Mail users. ...
  • Mail-enabled public folders. ...
  • Microsoft Exchange recipient.
Feb 22, 2023

What is the difference between connecting your mail to an Exchange Server versus POP3 or IMAP? ›

POP3 is suitable for users who prefer to download their emails for offline access, while IMAP is ideal for those who access their email from multiple devices. EAS is designed for Microsoft Exchange users who require real-time synchronization of emails, contacts, and calendar events on their mobile devices.

What is the difference between Microsoft Exchange and SMTP? ›

Exchange Server primarily uses a proprietary protocol called MAPI to talk to email clients, but subsequently added support for POP3, IMAP, and EAS. The standard SMTP protocol is used to communicate to other Internet mail servers. Exchange Server is licensed both as on-premises software and software as a service (SaaS).

How to allow other users to send email on my behalf in Dynamics 365? ›

You need to set the Workflow Owner user settings via the Workflow Owner User Options; Person Options > Email > Allow other Microsoft Dynamics CRM users to send email on your behalf.

How do I change permissions in Office 365? ›

To add users and update them to an Admin of a folder:
  1. Select the 3-dotted menu to the right of the resource folder.
  2. Select Edit Permissions.
  3. Select the permission.
  4. Update the user to Admin.
Jun 3, 2024

How do I add permissions in Outlook 365? ›

Right-click on Inbox and select Properties…. Select the Permissions tab. Select Add. Enter the name of the person whom you want to have access and then select their name in the search results list.

How do I give someone admin rights in Microsoft 365? ›

In the Microsoft 365 admin center, select Users > Active users. Choose the user you want to make an admin, and then select Manage roles. Select the admin access you want the user to have and select Save changes.

References

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