Keynova Group on LinkedIn: Innovative Mobile Banking Support Options Grow but Capabilities Vary Widely (2024)

When delivering a successful banking application at a scale, like the Chase Mobile App, you have to frequently publish a reliable and updated platform at a speed that exceeds demand. No big deal, right? Well, considering the Chase Mobile App is used by over 54 million users with over 20 mobile logins per user, per month - that’s definitely a big deal!As banking practices continue to evolve, our Chase Mobile App team has successfully adapted to meet our customers’ changing needs. How did we do it? We’ve integrated and operationalized new release processes, increasing our publishing cadence. This increased speed has enabled us to release updates every two weeks.To learn more about this evolution, check out this Next at Chase blog written by my colleague, Cedric Beust, PhD. #banking #mobile #digitaltechnology

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Without a formidable #MobileBanking app #FinancialInstitution will struggle to compete. But what do consumers expect from their #Bank or #CreditUnion? Here are the top 15 features people want https://buff.ly/3D18ZtF.#marketing #financialmarketing #mobilebankingapp #appfeatures #atms #atmoursourcing #starfinancial

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"What makes a good mobile app" is a question that sounds simple on the surface but is complex the more you dig. Here are my main takeaways:-A bank's mobile app won't make or break its relationship with customers. But the quality of the app influences whether the customer will trust this financial institution and, in turn, how deep that relationship will run. Customers, especially those under 40, typically use multiple banks. A better mobile app can be one factor that tugs them toward one over another-You would think banks have nailed "core transactional needs" like checking a balance and depositing a check, but customer satisfaction with these experiences is on the decline (via Jennifer White)-Certain elements have gone from mildly important to vital in a few years. Those include P2P payments, granular transaction data, and diverse card management capabilities (via Peter Wannemacher)-Handy features like a meter or checklist visualizing a customer's security settings make a difference. But so do the little things, like clear rates and fees that are easy to find rather than being buried in a PDF (via Susan Foulds)

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✅ Account aggregation✅ Debt management✅ Planning & Budgeting❌ PFM (but we've got something better)✅ Easy to use, seamless customer experienceMiriam Cross at American Banker wrote this incredible article on “what makes a good mobile banking app.” Here’s how Finotta stacks up to these user expectations.With features like account aggregation, debt management, and an upgraded version of PFM technology, our Personified Platform is setting the stage for a new era of digital banking.Experience the Personified difference. (Link in comments)#DigitalBanking #MobileBanking #FinancialWellness #Fintech #Finotta

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Exciting #news! J.D. Power has launched a new Mobile App Platform Certification for banking, ensuring top-notch user experience. Check out our latest blog post to learn more about this game-changing development in the banking industry. FollowTechNewsPub for more updates!Visit us - https://lnkd.in/dWDGGmrE#JDPower #MobileAppCertification #BankingInnovation #UserExperience #IndustryNews

Does your banking app discriminate customer experience between iOS and Android users? 😢 📱 Want to dissolve this disparity, offering a seamless, identical customer experience across both platforms? Flutter is the solution! How and why? 🤔 💪 Check out this insightful piece on why using Flutter for Banking Apps is an ideal choice!https://lnkd.in/dFHFKUfF

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We've all begun to adapt to mobile #banking, right? But, do you have any plans to develop a banking application? If yes, then it is unlike any normal #app development. You need to look into many key aspects. Read the article to discover its #features, requirements, and development #costs to make it hassle-free for you!#Bankingappdevelopment #Howtocreatebankingapp #costtobuildbankingapp #developmentprocess #mobileappdevelopment #buildsecurebankingapp https://lnkd.in/ghXuSakv

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Cards remain popular - and can give banks an attractive edge. 🏦 💳 😍 Our new white paper looks at how apps reinvent card services. Read it here: https://bit.ly/45Qxuaw#Cards #Banks #TietoevryBanking #App #MyCardsApp

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Curious about building a mobile banking app? 🤔 Our latest blog post covers everything you need to know, from initial planning to final launch. Discover key features, essential security measures, and best practices to ensure a seamless user experience. Dive in to learn how you can create a cutting-edge app that meets the demands of today’s tech-savvy users.Read more: https://lnkd.in/eVRJvV5D#Fintech #MobileBanking #AppDevelopment #TechTrends #StfalconBlog

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🌐 We talked about accessible mobile banking these last few days 📱While we continue to evolve into a more technological society, many tools—such as mobile apps—used in our daily lives can enhance their features to include updated accessibility standards.Which is what we discuss in our article below. 💡https://lnkd.in/eX2sxe72 #AccessibleBanking #InclusiveFinance #FinancialInclusion #AODA #Ontariobusiness